We at the Cadillac Area Visitors Bureau (CAVB) recognize the important role and responsibility in doing our part to ensure the health and safety of our partners, visitors and residents. We are working proactively to support our community during these difficult times. The CAVB is in close communication with local and state governments to obtain and share factual information with our partners and the general public.

At this time, we are following the recommendations of our federal, state & local government to work on implementing safety precautions and reviewing how to proceed. In the meantime, we will continue to monitor the situation closely and share what we know with our local hospitality & business community. Please follow us online for information, tips & updates on how to keep yourself and others safe during this time.

Communication:

  • Restaurants & Bars – State ordered closure for in-house dining is now in effect. Carry out, drive up & room service deliveries only!
  • Retail – Reduce hours to major traffic times, use social media to keep your customers updated. Don’t be aggressive, know that people are addressing needs over wants – safety is most important. Use this time to plan out your summer activities & promotions.
  • Service – Limiting waiting areas, by appointment only, no early arrivals. If you can switch to web-based meetings using skype.com, Zoom.comfreeconferencecall.com
  • Hotels & Meeting Facilities – Review your contracts and be proactive! Refer to how larger companies are handling this across the US – don’t reinvent the wheel.
  • Things to remember: Be honest and upfront with your guests, we all know this is a moving target, so simple communication is best. Avoid making promises you can’t keep!

 

Operations:

  • SBA released funding – We are working with state officials to help local businesses on how to navigate and apply for funding through the crisis.
  • Unemployment benefits – Michigan Works is on an appointment only process, see details at NWMiWorks.org
  • Consider this a time for maintenance and planning opportunities – some of our surrounding regions aren’t as lucky as we are to have four seasons of business, so with the Spring season upon us that we had planned for additional revenue, use it to truly plan ahead – set up your special event calendar, brainstorm on ways to make what you did in 2019 better in 2020, and make best use of this time.

Michigan and Local Health – COVID-19

Industry Partners

Michigan Restaurant & Lodging Association – General Info

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