Positive Chimney & Fire Place

Brittany West

3 out of 5 stars★★★☆☆

Free estimates should include the cost of their time, sweeping, and any work done during that estimate—not turn into an unexpected charge later. I called because I didn’t want to spend over a thousand dollars on something I wasn’t even sure I was keeping. The Harrison office was extremely nice, understanding, and straightforward. However, the scheduling office never returned my call. Feels pointless to do so now even if they do. I have no issue paying for someone’s time and labor—free labor isn’t expected. But charging for what was presented as a “free estimate” feels misleading, and that’s where my frustration comes from.

Ian McLeod

5 out of 5 stars★★★★★

Positive Chimney installed a Jøtul F 500 V3 Oslo in our cottage west of Cadillac. We were very happy with the experience. The project and sales manager was knowledgeable and good at communication options and also very helpful in working out a time where I could be present for the install. The quality of the install work was top notch and the installation crew were courteous, professional and kind enough to entertain my questions while clearly communicating what they were doing. This included a few key points where we had to make decisions about finalizing the location of the stove and the chimney. The installed stove is working well and keeping us warm.

Roger Wertz

5 out of 5 stars★★★★★

We recently had a new fireplace installed in our home. Scott and the crew that performed the work did an excellent job. The attention to detail and the quality of their work is exceptional. They were very accommodating to some changes that we wanted to make to the stonework and we are very pleased with the end result. They were also willing to work with our cabinet maker to ensure that everything fit together perfectly. I would highly recommend Positive Chimney to anyone who is looking for a turnkey installation of a high-quality fireplace. We worked with Herb at the Ludington office to spec everything out and then with Scott during the installation. Very friendly and professional people to work with.