Holiday Inn Express & Suites Cadillac by IHG

Kyle Nielsen

5 out of 5 stars★★★★★

I can’t say enough great things about our experience at the Holiday Inn in Cadillac! The reception staff are absolutely amazing. They are welcoming, friendly, professional, and genuinely make you feel appreciated from the moment you walk through the door. It’s refreshing to encounter people who truly seem to enjoy what they do and go out of their way to make guests feel comfortable. The front desk team deserves special recognition for the outstanding customer service they provide. They make a great first impression and set the tone for a wonderful stay. It’s clear that they care about their guests and take pride in their work. Great customer service can make all the difference in a hotel experience, and this team absolutely delivers! I would definitely recommend this hotel to anyone staying in the Cadillac area. We look forward to staying here again! Five stars all the way! The reception staff are a huge asset to this hotel!

Vince Moccio

5 out of 5 stars★★★★★

Christine and Dawn made our stay at the Holiday Inn so much better. Both were incredibly friendly, welcoming, and helpful from start to finish. They went above and beyond to make sure everything was taken care of and always had a positive attitude. It’s rare to come across customer service this genuine. They truly made us feel valued as guests, and their kindness did not go unnoticed. Thank you both for the excellent hospitality!

Eve A

3 out of 5 stars★★★☆☆

No coffee pots in upgraded rooms. They are updating but not very communicative about the noise, the water being shut off, etc. Bathroom tile very dirty. A scrub brush on a long handle would do the trick. Mopping alone doesn't cut it. Breakfast isn't early enough. If you work for a living it's out of the question. 2 more nights. We'll see how it goes. 😏

Phil Parent

3 out of 5 stars★★★☆☆

Pretty much middle of the road average for a Holiday Inn. Rooms were clean. Breakfast was OK. Location was great. Only bad thing I have to say is that their pool was freezing cold and their “hot tub” was tepid at best and def it needed to be drained and cleaned..kinda gross. Also the overly bright lights in the pool area at night don’t exactly “set the mood” reminded me more of high school gym getting ready to run freestyle competition.

christine glowacki

3 out of 5 stars★★★☆☆

Staff is very nice and friendly. Size of the king bed room is nice and it’s clean with comfortable bed and pillows. Bathroom is nice. However, there’s no where to plug in your phone by the bed without switching the desk lamp with the bedside table lamp. No USB ports. No complimentary water in the room so bring some to use the Keurig. Looked like a good breakfast but no carry outs to bring breakfast to work if you’re not down there in time to sit down for breakfast. I’ve never stayed anywhere that doesn’t have that available. The gym is the size of a walk-in closet-very disappointing. My internet was shut off on my last day prior to check out. Tried to get on at 6am, but it was no longer accepting the password I was given. I will be requesting a different location next time I’m here for work due to the negatives.